How do I earn points?
You receive 50 bonus Points when you sign up. You have additional opportunities to take challenges within the app to receive more bonus Points. You receive one Point for nearly every dollar spent, before sales tax, on qualifying purchases.
What are qualifying purchases?
All purchases made online and at participating locations qualify except gift cards, shipping, returned merchandise, taxes or other merchandise as noted for special promotions. What is the difference between pending points and earned points? Earned Points will post to your account within 30 days of the purchase date. Points will be pending prior to the 30-day requirement. Points remain pending for 30 days due to merchandise return eligibility. Only earned Points count toward Rewards.
Do my points expire?
When I return an item, how are my points affected?
How do I inquire about missing points from my transaction history?
Can I get points for purchases made prior to my GUESS List membership?
How do I check my account balance?
Why does my account balance not reflect the points from my transaction receipt?
Why don't I see the points from my most recent purchase?
Why has my points account balance decreased?
What should I do if I think there is an error in my point accounts?
Do qualifying purchases made outside the country I signed up in count towards my GUESS List membership?
How do I earn a Reward?
Each time you earn 200 Points, your Point account balance will decrease by 200 Points and you will be issued a $10.00 Reward?. If you are a Noir List or Elite List member, you will be issued a $15.00 Reward? each time you earn 200 Points. This process may take up to 72 hours from the time Points are earned.
How can I redeem a Reward?
Rewards are redeemable at participating stores and at GUESS.com for future purchases of any eligible merchandise. Except in relation to certain types of offers (as indicated in the offer Terms and Conditions), Rewards are redeemable at all participating locations referenced above. Provide your GUESS List card for in-store purchases. For online purchases, log in to your account and add rewards on the Payment Page below Credit Card Information. Select Apply Awards and your awards balance will be applied up to the subtotal of your order. Awards cannot be applied towards shipping charges. Your GUESS List card must be registered online to redeem Awards on your online purchases.
Do my Rewards expire?
Why is my reward still pending?
If I return an item I used a Reward to purchase, do I get my Reward back?
Rewards are not refunded back to your account during a return or exchange transaction.
What can I purchase using my GUESS List Rewards?
Rewards are coupons for discounts off future purchases and may only be redeemed for a discount off purchase amounts equal to or greater than the amount of the sum of the Awards presented for redemption at participating stores, excluding tax. Rewards cannot be used towards the purchase of gift cards or certain other merchandise and are not redeemable for cash.
How do I sign up for GUESS List?
You can enroll online at GUESS.com. You can also enroll at any participating GUESS, GUESS Factory or Marciano store in the US (including Puerto Rico) and Canada. A valid email address is required to become a GUESS List member and receive program benefits. Filling in additional information is optional and helps us provide a personalized shopping experience by offering promotions that are more targeted to your interests.
Who may join?
Must be a legal resident of the United States, Puerto Rico or Canada and 13 years of age or older with a valid email address. Only one account per customer is allowed and is non-transferable (cannot be merged with other accounts that belong to someone else; no exceptions). Employees are not eligible.
How do I join GUESS List if I do not have an email address?
Can my friends and family share my GUESS List membership?
Where can I use my GUESS List card?
Where is my nearest store?
How do I sign up for GUESS List online if I am new to GUESS and do not have an existing GUESS.com account?
From the homepage, click the Sign In or Register CTA in the top right corner. Register for an account and check the box to become a GUESS List member. If you already have an account but want to sign up for GUESS List, click become a member in your profile or click on the GUESS List tab and sign up there.
How do I sign up for Noir List status?
Noir List status is awarded to members who have spent $500 or more in a rolling 12-month period. The member will receive an email confirming the upgrade to Noir List status. Noir List status will be added to the member’s existing GUESS List card and the member’s virtual card in the GUESS 81 app will be upgraded.
What are the extra benefits of Noir List status?
How do I sign up for Elite List status?
What are the extra benefits for Elite List status?
Why am I no longer receiving the benefits of Noir List status?
Why am I no longer receiving the benefits of Elite List status?
Will my registration information be shared outside of GUESS?, Inc.?
What is my Elite List exclusive gift?
How do I receive my Elite List personal discoutn day 30% off perk?
GUESS List perks
How do I log in to my account?
What if I forget my password?
How do I change my membership profile?
Why is it important to register my account and keep my contact information current?
What should I do if I lose my GUESS List card?
What do I do if I have more than one membership card?
What if I do not provide my GUESSS List card in-store or my GUESS List card number online at the time of a purchase?