For quality assurance purposes, email transcripts and chat session transcripts are retained and monitored. For your protection and security, we do not take orders via email or chat. Customer Care representatives will not request your credit card number or any other sensitive information via email and chat. Orders may be placed securely on this website or by calling our Customer Care Center.
Contact us by phone:
Toll Free: 1-877-44-GUESS (1-877-444-8377).
Normal Business Hours: Monday through Friday 6 a.m. - 5 p.m. (PT)
Saturday 7 a.m. - 4 p.m. (PT)
Holiday Business Hours beginning 11/30 through 12/20: Monday through Friday 5 a.m. - 6 p.m. (PT)
Holiday Hours for Christmas Eve, Thursday 12/24: 7 a.m. - 2 p.m. (PT)
Holiday Hours for Christmas Day Friday 12/25: Closed
Retail store question:
For assistance in locating a specific item in a retail store, please call GUESS Retail at 1-877-44-GUESS (1-877-444-8377).
For help locating information about advertising or licensing, please call the GUESS corporate office at 1-800-22-GUESS (1-800-224-8377).
GUESS corporate headquarters are located in Los Angeles, CA. If you would like to send correspondence to our corporate offices please address it to:
1444 South Alameda Street
Los Angeles, CA 90021